Intermediate · Agentic AI & Automation
NEWI3No-Code AI Automation & Business Agents
Automate the busywork. Build AI workflows and assistants that connect your everyday apps, with no coding needed.
Who it's for
Operations, administration, analyst, and power-user roles comfortable with spreadsheets and business apps. No programming required.
You'll walk away with
A working no-code automation or AI assistant for one of your recurring processes
Design and build AI-powered automations and simple AI agents that connect everyday business applications, data, and large language models.
Format
- Demonstrations + build-along labs
Assessment
Pre- and post-tests; working automation showcase
Tools & platforms
- n8nMicrosoft Power AutomateZapierCopilot StudioCustom GPTs / Claude Projects
Programme Curriculum
What you'll be able to do
- Identify business processes that are good candidates for AI automation
- Build workflows that connect apps, data, and LLMs using no-code platforms
- Create custom AI assistants grounded in organizational knowledge
- Apply testing, error handling, human approval, and access controls to automations
Your learning journey
Module 1
Automation Thinking
- Process MappingMapping current workflows; finding automation candidates; estimating time savings
- RPA vs. AI Automation vs. AI AgentsWhen to use rules, when to use AI, and when to use agents
Module 2
Building AI Workflows
- Triggers, Actions & ConnectorsWorkflow building blocks in n8n, Power Automate, and Zapier
- LLM Steps in WorkflowsClassify, extract, summarize, and draft; handling email, forms, and documents
Module 3
Custom AI Assistants
- Knowledge-Grounded AssistantsCustom GPTs, Claude Projects, and Copilot Studio; grounding on your documents; conversation design
- Assistants that Take ActionTool actions and integrations; handing off to humans
Module 4
Reliability & Rollout
- Making It RobustTesting; error handling; human-in-the-loop approvals; data access and security
- Automation ShowcaseLive demo of your automation; measuring impact; rollout plan
