Skip to content
CMKL UniversityProfessional
Training Center

Intermediate · Agentic AI & Automation

NEW

I3No-Code AI Automation & Business Agents

Automate the busywork. Build AI workflows and assistants that connect your everyday apps, with no coding needed.

Who it's for

Operations, administration, analyst, and power-user roles comfortable with spreadsheets and business apps. No programming required.

You'll walk away with

A working no-code automation or AI assistant for one of your recurring processes

Design and build AI-powered automations and simple AI agents that connect everyday business applications, data, and large language models.

Format

Demonstrations + build-along labs

Assessment

Pre- and post-tests; working automation showcase

Tools & platforms

n8nMicrosoft Power AutomateZapierCopilot StudioCustom GPTs / Claude Projects

Programme Curriculum

What you'll be able to do

  • Identify business processes that are good candidates for AI automation
  • Build workflows that connect apps, data, and LLMs using no-code platforms
  • Create custom AI assistants grounded in organizational knowledge
  • Apply testing, error handling, human approval, and access controls to automations

Your learning journey

  1. Module 1

    Automation Thinking

    • Process MappingMapping current workflows; finding automation candidates; estimating time savings
    • RPA vs. AI Automation vs. AI AgentsWhen to use rules, when to use AI, and when to use agents
  2. Module 2

    Building AI Workflows

    • Triggers, Actions & ConnectorsWorkflow building blocks in n8n, Power Automate, and Zapier
    • LLM Steps in WorkflowsClassify, extract, summarize, and draft; handling email, forms, and documents
  3. Module 3

    Custom AI Assistants

    • Knowledge-Grounded AssistantsCustom GPTs, Claude Projects, and Copilot Studio; grounding on your documents; conversation design
    • Assistants that Take ActionTool actions and integrations; handing off to humans
  4. Module 4

    Reliability & Rollout

    • Making It RobustTesting; error handling; human-in-the-loop approvals; data access and security
    • Automation ShowcaseLive demo of your automation; measuring impact; rollout plan